About Accounts

An account allows you to access the platform and manage and report on your campaigns.   

An account is unique and can have an unlimited number of users. You will only have access to the account you are invited to. 

Setting Up an Account    

Your account will be set up by your Criteo Team following a contractual agreement. For more information, please contact your designated Account Strategist or send a message to RetailMediaSales@criteo.com.  

There are two types of accounts: Demand and Supply.

Accessing Account Settings

Whether you have a Supply or a Demand account, you can access your account settings by clicking on the Account Settings icon in the top right corner of the Commerce Max Platform.  

On the Account Settings page, you can view and edit the following:   

• Brands (Demand-Brand accounts) 

• Seller IDs (Demand-Seller accounts) 

• Websites (Supply accounts)  

• Fees

• Basic account settings  

• Users 

• Notifications

• Catalog management

Updating Personal Information

To manage your information:

1. Go to my-account.criteo.com.

2. Here you can update your First name, Last name, and Display name.

3. Once done, click on Save.