Table of contents
Demand-Side Terminology
Core metrics on Commerce Max help you evaluate the performance of your campaigns and the success of your investments.
You can access two types of complementary metrics:
Basic Delivery Metrics help answer the question, "How successful was my campaign?"
Advanced Delivery Metrics help answer the question, "Did I get a return for my campaign spend?
Basic Delivery Metrics
Audience Fee
Total audience fee calculated as a % of the media spend
Average CPM
Average CPM is a new column on the Campaigns and Line Items pages.
Calculated as the total cost of impressions served divided by the total number of impressions.
Buying Strategy
The way in which the engine will bid in the auction.
Campaign Dates
You can now view a campaign's start and end dates on the upper right corner of the Analytics > Campaign Summary report and in the Start Date and End Date columns on the Campaigns page.
Previously, these dates were only available at the line item level.
These are the start and end dates you entered when setting up the campaign.
If you did not select start and end dates for an Onsite Display campaign, the earliest line item start date and the latest line item end date within the campaign will display.
Clicks
The event that occurs when a shopper clicks an ad and is redirected either to the product detail page or to the search page to add the product directly to cart.
Click-Through Rate (CTR)
The percentage of shoppers who clicked an ad that is rendered on a page.
Formula: Clicks / Impressions
Cost per Click (CPC)
The average cost you are paying per click. Available for Onsite Sponsored Products campaigns only.
Formula: Spend / Clicks
Cost Per Mille (CPM)
The average cost you are paying per mille (thousand) impressions. Available for Onsite Display campaigns only.
Formula: 1000 * Spend / Impressions
Impression
The event that occurs when an ad renders on the page.
Order Value
The total revenue generated from your Criteo ads. This can vary depending on your campaign attribution.
Remaining Budget Percentage
Remaining Budget is a new column on the Campaigns and Line Items pages.
Calculated as the remaining budget divided by the campaign or line item’s total budget.
In Onsite Sponsored Products campaigns, if the campaign or line item is uncapped, the remaining budget percentage will not be available.
Spend
The amount (expressed in your preferred currency) that your campaign has spent to date.
Sales
The total product sales generated and attributed to your Criteo ads. This can vary depending on your campaign attribution settings.
Spend Pace
Spend Pace is a new column on the Campaigns and Line Items pages. It indicates whether your campaign or line item is pacing ahead or behind and by how much.
Calculated as the difference between planned spend (based on the selected budget and pace settings for campaigns and line items) and actual spend.
This difference is expressed both as a currency value and a percentage.
Working Media Spend
The portion of the advertising budget that goes directly towards purchasing ad space. It excludes any parts of the budget that go towards fees to media providers and other processing charges.
Advanced Delivery Metrics
Attributed Units
Units sold attributed to a click or impression
Attributed Orders
Orders or buy transactions attributed to a click or an impression
Invalid Clicks
The number of clicks stemming from a source classified as invalid (exhibiting non-human behavior) in an Onsite Sponsored Product Campaign or Line Item.
Invalid Traffic
The number of clicks stemming from a source classified as invalid (exhibiting non-human behavior) in an Onsite Display Campaign or Line Item.
Unique Visitors
The number of distinct shoppers exposed to an ad within the reporting time period. Each shopper is counted once using the retailer cookie ID.
Criteo uses retailer cookie IDs to identify users across sessions on the same device. Each ID can last up to a year provided the user does not clear their cookies.
View
When an ad is rendered on a page, it counts as a view when more than 50% of the ad is in sight for more than one second.
View Rate
The number of times a rendered ad was viewed.
Formula: Views / Impressions
Win Rate
The number of total impressions won divided by the total number of impressions that were bid on.
Formula: Total impressions won/ Total impressions bid on
Attribution Metrics
Attribution Metrics are used to measure the success and performance of your campaigns and provide insights into the sales your campaigns have delivered.
Assisted Sales
Revenue from ad interactions that occurred on the shopped journey within the chosen attribution window, not including the attributed sale.
Assisted sales are:
Valuable in demonstrating the usefulness of branding or Offsite media in conjunction with traditional auction ad line items.
Calculated internally and can be awarded to multiple campaigns across an account.
You can view the assisted sales for specific line items on the Line Items page in Commerce Max.
In a Demand account, click Campaigns to access the Campaigns page.
In the Campaigns table, click the name of the campaign that contains the line items you want to view.
On the Line Items page, the Assisted Sales column contains the assisted sales amounts for each line item of that campaign.
Attributed Sales
A sale that was a direct result of your marketing campaign (in accordance with your attribution rules). Also a measure of the conversions of your campaign.
Formula: Sum of all Sales
Cost per Order (CPO)
The average cost you are paying per order.
Formula: Spend (including any platform fees) / Attributed sale units
Return on Ad Spend (ROAS)
A measurement of the revenue you will receive for every unit of currency you spend on ads. ROAS can vary based on your attribution settings.
Formula: Attributed Sales / Spend
Units
The number of products sold that can attributed to Criteo ads.
Dimensions
Dimensions are attributes of your data. They aggregate the metrics in your reports and are used as breakdowns. You can view dimensions in the reports on the Analytics page.
Advertised Product Category
The category of the product that is being advertised. This category is retailer-specific and may vary from retailer to retailer.
Advertised Product ID
The advertised product identifying number. This references the same ID used in catalogs.
Advertised Product Name
Name of the advertised product.
Campaign
Campaigns are the highest level of hierarchy in CMax. They are where you set how much you want to spend, and over what time-period. Campaigns contain line items. All campaign-level settings take priority over line-item level settings.
Campaign ID
The campaign identifying number for reporting.
Campaign Type
The type of campaign configured (Onsite Sponsored Products or Onsite Display).
Environment
Indicates the device and/or platform that shoppers browse on Web, App, or Mobile.
Line Item
Each campaign consists of one or several line items. You must have at least one line item to start serving ads. Within a line item you can select all settings that define your ad, such as pacing, pages, formats, and retailers.
Line Item ID
Line item identifying number for reporting.
Page Type
The type of retailer web page on which an ad renders, such as the home page, browse page and search page.
Product
Also called a SKU (Stock Keeping Unit). This is the actual promoted product. It may be listed by name, retailer ID, or a universal identifier like MPN or GTIN. Product dimensions are only available in Onsite Sponsored Products campaigns.
Product Category
The taxonomy of products that are promoted within CMax. This is based on the Universal Google Taxonomy.
Retailer ID
Retailer identifying number for reporting.
Retailer
Name of the retailer which the line item is serving ads (i.e. Target).
Search Term
The exact words or phrases a shopper searched on a retailer’s website.
Stemmed Search Term (Previously called Keyword)
The root of words or phrases that are used to match your keywords with the terms people are searching for.
Search term type
The match type used to associate a search term and keywords entered for the campaign.
Entered – If the search term matches exactly what has been entered manually by the Commerce Max user
Searched – The search term matches what was searched by a shopper on the retailer's website
Null – For all other use cases corresponding to automatic keywords
Search term targeting
Manual targeting happens when you add keywords to your campaign. Automatic targeting happens when the AI engine associates a keyword to your campaign.
Manual targeting – If the search term matches either a keyword entered on CMax or one of the variations created from stemming a raw CMax keyword
Automatic targeting – All other search terms added via the automated keyword tool
Video Metrics
Average Interaction Rate
The average number of interactions per video start, including actions such as mute, unmute, pause, or resume. Calculated as (Total Video Interactions / Total Video Starts)
Completion Rate
The percentage of started videos that played for their entire duration.
Formula: Number of videos that played to completion / Total number of videos started * 100
Playing Rate
The average played percentage of a started video.
Formula: Sum of Quartiles x 0.25 / (4 x Video starts)
Played to 25%
The number of times one of your videos played to at least 25% of its duration.
Played to 50%
The number of times one of your videos played to at least 50% of its duration.
Played to 75%
The number of times one of your videos played to at least 75% of its duration.
Played to 100%
The number of times one of your videos played to 100% of its duration.
Starts
The number of times one of your video ads started playing.
Starting Rate
The percentage of videos printed that started playing.
Formula: Video Starts / Placement Impressions
Viewability
The percentage of displayed ads or video ads that were considered viewable.
Video Views
The number of times at least 50% of the video ad appeared for at least 2 seconds (MRC standard).
Video Muted
The number of times users clicked the “mute” button on your video.
Video Unmuted
The number of times users clicked the “unmute” button on your video.
Video Resumed
The number of times users activated the resume control after the creative had been stopped and paused.
Video Paused
The number of times users activated the pause control on the video.
Viewability Rate
The percentage of video ads that were considered viewable. At least 50% of the ad’s pixels must be visible on the screen for at least two continuous seconds (MRC standard). Requires OMID support.
Formula: Viewable Impressions / Placement Impressions