Skip to main content
Table of contents

Notifications (Supply-side)

Notifications

The Retail Media Platform uses notifications to let you know when notable events that may require your attention occur in your account. Notification-triggering events fall into two categories:

  1. Validation and Approval

    For Onsite Display line items, you’ll receive a notification when:

    • Line item proposal is submitted for approval

    • Line item creative submitted for approval

  2. Budget hit

    For both Onsite Display and Sponsored Products line items running in the Demand Side of your Supply account, you’ll receive a notification when:

    • A line item hits its daily budget cap

    • A line item hits its monthly budget cap

Notification Types

There are two different ways you can be notified when these events occur.

  1. In-app notifications are accessible from the new bell icon in the top right corner of the UI. Clicking the bell icon opens a notifications panel where you can view individual notifications. Clicking on any of the notifications in the panel will take you directly to the relevant line item so you can execute any actions you’d like, such as raising a daily budget cap. In-app notifications are enabled by default.

  2. You can also opt in to receive notification emails triggered by a specific event. The email will be sent to the email address registered to your account and contain a link to the impacted line item.

Notification Settings (Supply-side)

Notification Settings

To change your notification settings, access Account Settings by clicking the gear icon in the top right corner of the dashboard. On the left side, click Notifications under User Preferences.

In the resulting notifications page, use the toggles to turn In-App and Email notifications on or off. Notifications are account-specific, so if you have access to multiple accounts, you’ll need to set your preferences for them individually. Any changes you make will not impact any other users of your account.