About Notifications
The Retail Media Platform uses notifications to inform you about important events in your account. They are designed to keep you informed about events that may require your attention.
Why does it matter?
Stay Informed in Real-Time: Notifications keep you updated with the latest information and alerts, ensuring you don’t miss important updates.
Enhanced Productivity: By providing timely reminders and alerts, notifications help you stay organized and manage your tasks more efficiently, reducing the risk of overlooking critical information.
Personalized Experience: Notifications can be customized to your preferences, delivering relevant and useful information that aligns with your interests and needs.
Improved Engagement: Notifications can enhance your engagement with apps and services by keeping you connected and involved, leading to a more satisfying and interactive user experience.
Who is it for?
All users are eligible to receive in-app and email notifications. You must be opted into the individual notification type, either in-app or by email, to receive the notifications.
How it works?
Notification-triggering events fall into two categories:
Validation and Approval
For Onsite Display line items, you’ll receive a notification when:
Line item proposal is submitted for approval.
Line item creative submitted for approval.
Budget and Delivery
For both Onsite Display and Sponsored Products line items running in the Demand Side of your Supply account, you’ll receive a notification when:
If the item has stopped spending after 24 and/or 48 hours of being active.
If the line item has its daily budget before 12 pm (as per your account’s time zone).
A line item hits its monthly budget cap.
Notification Types
There are two different ways you can be notified when these events occur.
In-app notifications are accessible from the new bell icon in the top right corner of the UI. Clicking the bell icon opens a notifications panel where you can view individual notifications. Clicking on any of the notifications in the panel will take you directly to the relevant line item so you can execute any actions you’d like, such as raising a daily budget cap. In-app notifications are enabled by default.
You can also opt in to receive notification emails triggered by a specific event. The email will be sent to the email address registered to your account and contain a link to the impacted line item.
Notification Settings (Supply-side)
To change your notification settings:
Access Account Settings by clicking the gear icon in the top right corner of the dashboard.
On the left side, click Notifications under User Preferences.
You will see the list of available notification types on the resulting Notifications page. Next to each type, you can select if you wish to receive the notification in-app (in the UI) and/or by email.
The first row of checkboxes under the In-App and Email column titles allows all notifications of that type to be turned off/on in bulk.
If you select neither choice, you will not receive the relevant notification. By default, all in-app notifications will turned ON and all email notifications turned OFF.