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Commerce Max Term Glossary

The following are helpful terms to know while using Criteo's Commerce Max Platform. 

A 

Assisted Units 

Shoppers typically engage with several ads before making a purchase. Assisted units capture the number of units sold from ads that were within your attribution window, but were not the last interaction before a sale. 

Assisted Sales 

Shoppers typically engage with several ads before making a purchase. Assisted sales captures the revenue from ads that were within your attribution window, but were not the last interaction before a sale. 

Audience 

Total number of unique users from the open web who were eligible to have been served an ad. 

Avg. CPC 

The average price paid for a click on an ad for an Open Auction campaign. It is calculated by dividing Net Revenue by Clicks. 

Avg. CPM 

The average price paid for 1,000 impressions on an ad for a Preferred Deals campaign. It is calculated by dividing Net Revenue by Impressions and multiplying that amount by 1,000. 

Avg. eCPM 

Effective cost per thousand impressions (eCPM) provides a way to compare campaigns that use CPC as the buying model with CPM campaigns. It is the money earned from CPC clicks divided by the impressions that drove those clicks 

 

B 

Balance 

It refers to the overall account budgets that can be found on the Billing > Balances page of Commerce Max. A balance is set at the account level and can be capped or uncapped. Its currency is the account's currency by default. It can be linked to one or several campaigns. 

Bid CPC (or Cost per Click) 

Net price you pay for clicks on your Criteo ads. This is input by the user in the line item settings. 

Budget 

Your advertising budget in Commerce Max; set up for each campaign and/or line item. A budget is set at the campaign and/or line item level and can be capped or uncapped. Its currency is the account's currency by default. 

 

 

C 

Campaign 

Campaigns in Commerce Max group your ads by their advertising budgets and attribution settings. They are the foundation of your advertising strategy and one of the core pillars of the platform. 

Campaign Status 

A campaign's status can be Active or Inactive depending on the line items within the campaign. An Active campaign status means that at least one of your line items is active and therefore Criteo ads are delivering for that campaign. An Inactive campaign status means that all your line items are inactive and therefore none of the campaign’s Criteo ads are delivering. 

Click 

The number of times your ads were clicked on. 

Click-Through Rate (CTR) 

Click-through rate (CTR) is calculated by dividing the number of clicks by the number of placement impressions. 

Click Optimizer 

It aims at optimizing your ad performance towards more clicks. You can select this machine-learning model when creating or editing a line item. 

Commerce Max 

Unique technology solution powering the most efficient and measurable retail media ecosystem for the world’s leading retailers and brands. You can log in to Commerce Max at retailmedia.criteo.com. 

Commerce Max Demand-Side Platform (DSP) 

Brands and agencies can use the DSP to access unique retailer inventory and deliver e-retail ads to expand shopper reach and grow sales. 

Commerce Max Supply-Side Platform (SSP) 

Retailers can use the SSP to efficiently manage their ad inventory and create campaigns on behalf of their vendors. 

Criteo Commerce Max AdServer 

CRM technology that enables the delivery of a large set of ads for multiple strategies. The AdServer combines demand ad requests and available ad placements in real time. 

Commerce Max Account 

A Commerce Max account allows you to access the platform and manage and report on your campaigns. An account is unique and can have an unlimited number of users. Users will only have access to the account they were invited to. An account can be of two types: Demand or Supply.  

Completion Rate 

The number of times your video ads played for the full duration divided by the number of times they started (Played 100% / Starts). 

Conversion Optimizer 

This aims at optimizing your ad performance towards the best conversion rates (CPO). You can select this machine-learning model when creating or editing a line item. 

Cost per Click (CPC) 

Business model used for Auctioncampaigns. It refers to the price you pay for each click in your ad unit. 

Cost per View 

Spend divided by the number of times your video ads started (Spend / Starts). 

Cost per Completed View 

Spend divided by the number of completed video views (Spend / Played 100%). 

Cost per Mille or Cost per 1000 Impressions (CPM) 

Business model used for Preferred Deals campaigns. It refers to the price you pay for each 1000 impressions of your ad unit. 

 

D 

Demand Account 

A Demand account is built for brands and agencies to access unique retailer inventory and deliver e-retail ads for expanding shopper reach and growing sales. 

 

E 

End Date 

Ending date of your campaign. 

Exposed Users 

The number of distinct visitors who were served an ad. Each user is counted only once, even if a user viewed the ad multiple times. 

 

F 

Frequency 

The average number of times an ad is displayed to the same shopper. It is calculated by dividing the total number of impressions by unique visitors. 

 

I 

Impression 

The number of times your ads were shown. Preferred Deals campaigns have placement impressions and Open Auction campaigns have product impressions.  

Invalid Clicks 

These clicks were identified as unintentional or fraudulent by our traffic monitoring. They don't impact your campaign metrics, and you'll only be billed for valid clicks. 

 

L 

Line Item 

Each campaign consists of one or several line items, which group your ads by retailer, dates, format, products, and targeting. You can deliver an ad only after creating a campaign and at least one line item. 

Line Item Status 

A line item's status is determined by its configuration and by the manually controlled Off/On toggle on the Line Items page. 

If you wish to reactivate an archived line item, you should copy the settings from your archived line item into a new line item and set the new line item live. 

 

M 

Master Portfolio 

A portfolio that is created by default when an account is created. It contains all brands available in the account. When your account is created, all users are assigned by default to this master portfolio. If you create your portfolio, do not forget to remove users from the master portfolio before assigning them to their new portfolio. 

 

P 

Pace 

Pacing options are defined at the line item level:  

  • Daily pace: maximum daily spend 

  • Monthly pace: maximum monthly spend 

  • Automatic pace: automated daily spend based on the initial spend curve your line item delivers 

Played 25% 

The number of times one of your video ads was played to at least 25% of its duration. 

Played 50% 

The number of times one of your video ads was played to at least 50% of its duration. 

Played 75% 

The number of times one of your video ads was played to at least 75% of its duration. 

Played 100% 

The number of times one of your video ads played for the full duration. 

Portfolio 

A portfolio is a specific workspace created within an account. This workspace includes a set of brands. It is linked to users who can only operate brands that belong to the portfolio. 

 

Q 

Order Value 

The total revenue generated from your Criteo Ads. The attribution may vary depending on your campaign's attribution settings. 

 

R 

Reach rate 

The number of unique users is divided by total audience. 

Return on Advertising Spend (ROAS) 

Return on Ad Spend (ROAS) is calculated by dividing attributed sales by Net Revenue. 

Revenue Optimizer 

It aims at optimizing your ad performance towards the highest ROAS. You can select this machine-learning model when creating or editing a line item. 

Remaining budget 

Amount remaining for your ads to spend. It is calculated as the total budget minus the Spend budget. 

Retailer 

The retailer associated with the specific line item. 

 

S 

Sales 

The generated sales amount that can be attributed to your ads. 

Spend 

Total spend including any platform fees. 

Stock-Keeping Unit (SKU) 

A product you can add to your line items. 

Starts 

The number of times your video ads started playing. 

Start Date 

The number of times your video ads started divided by the number of impressions (Starts / Impressions). 

Supply Account 

A Supply account is built for retailers to efficiently manage their ad inventory and campaigns on behalf of their vendors. A Supply account provides access to the Supply side as well as the Demand side of Commerce Max. 

 

U 

Units 

The number of units sold that can be attributed to your ads. 

 

V 

Viewability 

The percentage of measurable ad impressions that were considered viewable according to IAB standards. 

 

W 

Win Rate 

The number of impressions won divided by the total number of impressions that were bid on.