Download Your Cost Transparency Report
If you run campaigns using Retailer Budgets, the Cost Transparency Report gives you a complete, billing-aligned view of your campaign costs for these campaigns (including working media spend, platform fees, and professional service fees) in a single downloadable file. The report reflects Retailer Budgets only; Criteo Budget campaigns are excluded. Use it to verify your total spend, reconcile costs against your invoices, and track fee accrual throughout the month.
Before You Begin
You must be an Authorized Buyer with an active Retailer Budget to access this report.
You must have an Admin role on your Commerce Max account.
How to Download Your Cost Transparency Report
Log in to Commerce Max.
Select the Billing dropdown from the top navigation.
Select Billing Reports.
Choose your date range:
Month to date: current month up to the most recent data snapshot
Last month: the full previous calendar month
Month before last: the full calendar month for the month before last
You can then download the report as a CSV file.
What's in the Report
The report includes a line-by-line breakdown of costs organized by retailer, balance, campaign, and line item. Each row shows:
Working media spend: the media spend your campaigns generated, which is the basis for fee calculations
Platform fees: fees for accessing Criteo's retail media infrastructure
Professional service fees: fees for campaign management services provided by Criteo
Total billed: working media spend plus all applicable fees
For a full list of report columns and definitions, see below.
Tips for Reconciling Costs
Compare month-to-date against your Campaign Calculator estimate. If you used the Campaign Calculator before launching, you can use the Cost Transparency Report to check how actual fees track against your estimate.
Match the report to your Criteo invoice. At month end, use the "Last month" date range to reconcile the report against the fees line on your Criteo invoice. Working media costs will appear on your separate retailer invoice.
For questions about your fees or invoice, contact your Criteo representative.
Cost Transparency Report: Field Definitions
This article lists every column in the Cost Transparency Report and explains what each one contains. Use it alongside your downloaded report to understand what each value represents and how it relates to your invoice.
Report Columns
Column | Example value | What it shows |
|---|---|---|
Retailer name | BestBuy | The name of the retailer whose inventory your campaigns ran on |
Balance name | [Balance name] | The name of the balance associated with the activity |
Balance type | Onsite | Whether the balance is an Onsite or Offsite balance |
Criteo PO number | PO-12345 | The purchase order number on your Criteo balance, if applicable. May be blank. |
Budget model | Retailer | Whether the balance uses the Criteo Budget or Retailer Budget model |
Retailer PO number | RET-67890 | The purchase order number from the retailer, for Retailer Budget balances |
Campaign name | [Campaign name] | The name of the campaign |
Campaign type | Sponsored Products | The type of campaign (for example, Sponsored Products or Commerce Display) |
Line item name | [Line item name] | The name of the line item within the campaign |
Working media spend | $4,200.00 | The media spend generated by your campaigns, before fees. This is the amount billed by the retailer and is the basis for fee calculations. |
Platform fees | $420.00 | The total platform fees applied to this activity. Covers access to Criteo's retail media infrastructure. |
Professional service fees | $210.00 | The total professional service fees applied to this activity. Covers campaign management services provided by Criteo. |
Total billed | $4,830.00 | The sum of working media spend, platform fees, and professional service fees. This is the total you are pacing toward on your Criteo invoice. |
What's Not in This Report
The following are not included in the Cost Transparency Report at this time:
Offsite campaign data
Value-add credits and credit spend
Account-level identifiers (account name, account type)
A Note on Data Accuracy
The Cost Transparency Report shows estimated fee accrual. Data reflects a 48-hour lag and may be adjusted before your invoice is issued. These adjustments are standard and ensure your final invoice is accurate. Your invoice — not this report — is the final billing record.
For questions about specific line items, contact your Criteo representative.